Tech acting up? Let’s sort it out.

Norwick IT helps with everyday computer, phone, and Wi-Fi problems. Clear explanations, no jargon, and no judgment for asking.

Tell me what’s wrong

Recently fixed

  • Wi-Fi dropping every evening
  • Laptop slow to start
  • Printer that “can’t be found”
  • New phone set up and transferred

How it works

  1. Send a message describing the problem.
  2. I’ll let you know if I can help and what it involves.
  3. We fix it together, and I explain what I did.

See everything I can help with on the Services page, or check Pricing.

Services

Simple, everyday tech help. If your problem isn’t listed, ask anyway. I’ll tell you honestly if it’s something I can handle.

Wi-Fi and internet

Fixing weak signal and dropouts.

  • Router and extender setup
  • Finding dead spots
  • Connecting devices

Slow computers

Getting things running smoothly again.

  • Cleanup and updates
  • Removing unwanted programs
  • Startup speed-ups and SSD upgrades

Phones and tablets

Setup and settings, made easy.

  • New device setup
  • Moving photos and contacts
  • Storage and app help

Printers and devices

Making your gadgets talk to each other.

  • Printer and scanner setup
  • TVs and streaming sticks
  • Speakers and accessories

Accounts and email

Getting organized and staying safe.

  • Email setup
  • Password manager setup
  • Backup basics

How-to help

Learn it once, do it yourself next time.

  • Step-by-step walkthroughs
  • Tips to avoid the problem next time
  • Plain-language explanations

Some jobs, like data recovery from failed drives, are best left to a specialist repair shop. If that’s what you need, I’ll tell you honestly and point you the right way.

Pricing

Simple and upfront. You’ll always know the cost before I start.

Everyday help

Quick fix

$15 up to 30 min

One small problem, like a printer connection or a setting that’s off.

Standard help

$25 per hour

Smaller jobs and general help: account and email setup, how-to questions, and everyday problems.

Setup session

$40 flat

A new phone or laptop set up and ready to use, with a short walkthrough.

Bigger jobs

PC repairs and upgrades

From $40 per hour

Slow computers, long startup times, hardware installs, and SSD upgrades.

Wi-Fi and network setup

$80–$150 flat

Home or small office networks, router setup, and mesh Wi-Fi installs.

Virus and security cleanup

$40–$80 per job

Malware removal, a full system cleanup, and antivirus installed.

Security setup

$40–$70 per job

Password manager (Bitwarden), multi-factor login, and antivirus configured properly.

The final cost depends on the job, and I’ll confirm it with you before I start. Not sure which fits? Tell me what’s going on and I’ll give you an estimate.

About

Hi, I’m the person behind Norwick IT. I like figuring out how technology works and helping people get unstuck when it doesn’t.

I started Norwick IT to help with the everyday problems that don’t need a big company: slow laptops, confusing Wi-Fi, new phones, and “where did my files go?”

I explain things in plain language, tell you what I’m doing, and I’ll be upfront if something is outside what I can help with.

What to expect

  • Clear, honest answers
  • Prices agreed before I start
  • Your files and passwords stay private

Contact

Tell me a bit about the problem. This opens a pre-filled email, so just press send.

Prefer to write it yourself? Email hello@norwick.ca.

Helpful to include: what device it is, what happens, and anything you’ve already tried.